Telephony Assistant

Click-to-call, auto-log and record every customer conversation

Turn your team's phones into a CRM dialer. Click to call a lead, auto-log the conversation against their record, capture recordings, and see exactly who called whom and when.

Call log
Synced
Rajesh KumarOutgoing · 4:12
recording
Priya SharmaIncoming · 2:48
Amit PatelMissed
100%
Calls logged
1-tap
Click to call
0
Lost call notes

Everything you get with Call Tracking & Dialer CRM

Every call, logged and recorded.

Click-to-call

Dial any lead straight from their record with one tap — on web or the Android agent app.

Auto call logging

Every call is automatically logged against the right lead with time, direction and duration.

Call recording

Capture and store recordings so you can review conversations and coach your team.

Background dialing

FCM-powered dialing and sync work even when the agent app is backgrounded or closed.

Call analytics

Track call volume, outcomes and response times — filtered by direction, outcome and rep.

Linked to leads

Calls, recordings and notes live on the lead's timeline alongside WhatsApp and quotes.

Call log, recording player & dialer

Screenshot slot · drop image at /products/call-tracking.png

Why teams choose it

  • No more lost call notes or untracked conversations
  • Coach reps with real recordings, not guesswork
  • See your true call activity and outcomes
  • Calls live alongside WhatsApp, quotes and tickets

How it works

Up and running fast — we handle the heavy lifting.

01

Pair the agent app

Each rep pairs the Android agent app (or web dialer) to their account in a couple of taps.

02

Call from the CRM

Click to call any lead. The conversation is logged and recorded automatically.

03

Review & coach

Managers see every call, listen to recordings and track outcomes from the dashboard.

Frequently asked questions

Through a one-tap click-to-call from any lead record, using the Android agent app or the web dialer.

Works even better together

Ready to put Call Tracking & Dialer CRM to work?

Book a free demo and see it running on your business in 48 hours. 7-day trial, no credit card required.